Less effort, faster processing, more savings and happier people
We build digital assistants for you and your team that handles your tedious, repetitive and time-consuming tasks, so you can focus on what truly matters.
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Your time is too precious to waste on manual labour.
Does this sound familiar?
- Frequent delays responding to customers due to high volume of requests
- Difficulty getting access to up to date information from multiple systems
- High error rates from manual data entry and copy/paste tasks
- Team members feeling overwhelmed during peak hours
I'm Dipo, the founder and lead solutions architect at dipoleDIAMOND, and I'm here to help.
My favourite thing to do is figuring out the right technology to solve business problems, and I’ve been doing that for more than 15 years.
I recall sitting in a meeting at FirstBank, trying to figure out how to help the team deal with a spike in requests. We listened, talked to the people working at the contact center and experimented. We realized that a digital assistant could save a lot of wasted time and help them work more efficiently.
Most importantly, I’m a business owner, and I’m all for doing more, with less.
Why Work With Us
Save time
By providing instant access to data across multiple systems, automatically handling routine tasks, and managing the flow of work, you are able to do more in less time.
Reduce costs
With a digital assistant, you don't have to increase overhead as your business grows. You also need fewer licenses on the applications your team uses.
Happier people
With reduced manual data entry, less context-switching and worrying about errors, your people feel less overwhelmed and do more of the work they love.
Start doing more of what you do best.
01
Book a digital assistant consultation call
We’ll chat about your current operations and explore areas where a digital assistant can help you and your team.
02
We'll build and launch your digital assistant
We’ll identify the right technology that can automate your tedious and manual tasks, customise it for your use case and deploy it for your team.
03
Save time and focus on what matters
You get a digital assistant that you can delegate the boring stuff too, so your team can zero in on what they do best – delighting your customers.
Customer Reviews
"timely and professional"
The team clearly understands our business requirements regarding the Digital Assistant and provided solutions which were tailored to meet our requirements in a timely and professional manner.
Chukwuka Okorogu
Project Manager
"patience and thoroughness"
The team strictly adhered to the confidentiality agreement and the developers demonstrated patience and thoroughness, ensuring that all our questions and clarifications were adequately addressed.
Marial Kunyiha
Manager, IT | East & Southern Africa
FAQs
Absolutely. We take a custom approach to building digital assistants, and the solution can be customized to align with your processes, workflows, and specific requirements, making sure it fits your team’s style and business needs perfectly.
Yes! If required, your digital assistant can be setup to work 24/7. We find that this is often very useful for tasks that do not require any user input. Your digital assistant can take care of prep work overnight, so your team has the data it needs to get started when they show up in the morning.
Not at all! A digital assistant is there to support your team by handling repetitive tasks, freeing up their time to focus on more strategic and customer-focused work, not to replace them.
Yes. That's one thing that your digital assistant will excel at. Being able to get data from your current systems and saving you time from jumping from CRM, to ticketing system, to databases etc. Setup is typically quick, with minimal disruption to your daily operations.
Many companies start seeing significant time savings and productivity boosts within weeks of implementation, especially as it begins handling repetitive tasks and organizing workflows more efficiently.
Ready to get started?
Schedule a free consultation with our team! Let us get you a digital assistant.
Select a date and time that works for you, enter your details and we look forward to meeting you.