Account Maintenance
Efficient, Secure, and Compliant Account Updates
The Problem
Maintaining accurate and up-to-date account information is challenging, especially when updates are managed manually. This can result in inconsistencies across branches, delays in processing changes, and compliance risks due to outdated customer data.
How We Solve It
Our centralized account maintenance system standardizes operations across all branches by allowing simultaneous update requests and automating expiring ID notifications. Through integrated third-party legal searches and thorough verification checks, we ensure complete data accuracy and compliance.
Benefits of Automating Account Maintenance
We help you do more, with less
Our solution redefines the account opening and onboarding process by digitalizing every step. From automated data capture to rigorous compliance checks, we ensure that your customers experience a seamless journey while your business remains compliant and secure.
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Easily update personal details in one go
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Reduce the need for repeated submissions
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Centralize processes across branches
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Automate checks for expiring IDs
Based on the two processes we automated, we save 20 million Naira monthly. We have been mandated to automate all the bank's processes. Once we are done, we will be saving over a billion Naira yearly.
Taiwo Otiti
ED IT/Operations, FSDH Merchant Bank
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